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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS requirements: | are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:personal protective equipment and clothingsafety equipmentfirst aid equipmentfire fighting equipmenthazard and risk controlfatigue managementelimination of hazardous materials and substancessafe forest practices, including required actions relating to forest firemanual handling including shifting, lifting and carrying |
Environmental requirements may include: | legislationorganisational policies and proceduresworkplace practices |
Legislative requirements: | are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include:award and enterprise agreementsindustrial relationsAustralian Standardsconfidentiality and privacyOHSthe environmentequal opportunityanti-discriminationrelevant industry codes of practiceduty of care |
Organisational requirements may include: | legal organisational and site guidelinespolicies and procedures relating to own role and responsibilityquality assuranceprocedural manualsquality and continuous improvement processes and standardsOHS, emergency and evacuation proceduresethical standardsrecording and reporting requirementsequipment use, maintenance and storage requirementsenvironmental management requirements (waste minimisation and disposal, recycling and re-use guidelines) |
Stock control may include: | variations in product qualitynon-availability of product backuprecall of productsemergency withdrawal of productsstock clear-outsstock records on manual or computerised systemsdocumented or not documented site policies and proceduressize of sitemulti-skilling of staffloss forecastsproduct range |
Communication may include: | verbal and non-verbal languageconstructive feedbackactive listeningquestioning to clarify and confirm understandinguse of positive, confident and cooperative languageuse of language and concepts appropriate to individual social and cultural differencescontrol of tone of voice |
Product groups | are the break-up of the product range into distinct common groupings which are matched to job sizing |
Appropriate personnel may include: | delegated employees trained (or in training) to undertake stock control |
Cycles | generally refer to re-order processes for renewing stock at financially viable quantities or when products become available from the manufacturing process |
Inventory | generally refers to products available immediately for purchase and despatch |
Receipt and despatch are to include: | receiving and despatching products or goods:via various forms of transportationthrough an organised and documented recording and checking system |
Documentation processes may include: | receipt and despatch ordersproduct type and sizeinspection informationgrading and labelling outcomesstorage locationsquality and quantity outcomeslossdamagehazardsincidentsequipment malfunctions |
Product distribution may include: | the movement of products or goods around a site (with minimal disruption to customer activity):to a designated storage location for display purposes |
Safe handling techniques are to include: | OHS regulations for shifting loadsmay include the use of:fork lifts, slings, trolley jacks, gantry cranes, elevated work platforms and loadersassistance with lifting, such as involving two or more personnel to lift materials manually or to guide the movement of mechanical equipment |
Damage and losses may include: | products or goods damaged during transportationdistributionaccidentsstaff error or loss through negligencetheftincorrect allocation |
Dealing with may include: | recycling damaged stockre-using damaged stocksending damaged stock to waste |
Site security procedures may include: | site surveillancestore theftstaff theft fraudulent credit card transactionssite security policies and procedures |